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General Return Policy
Please note that we only sell 100% genuine guaranteed brand name fragrances to our wholesale customers only - those who are already buying from us since long time and doing millions of dollar sales as retailers. Our customers know our reputation well. We now give this opportunity to all. Any one who buys a minimum of $500 or more, we treat him/her as a wholesale customer.
Since we started our website sales primarily for our wholesale customers only, we are very much concerned about our “Rock Bottom Price Policy” and we will continue to maintain that way.
Unfortunately, it is really hard to maintain such low prices. In order to achieve this we needed to cut down our overhead expenses which includes but not limited to returns. The major part of our profit is given to our customers; our margin is very low. Our low profit margin does not permit us to entertain any returns. We do not accept RETURNS under normal circumstances.
However, there are circumstances when we do process returns. Rest assured your money is 100% protected because your merchandise is shipped & insured with UPS.
Any claims for damaged items or discrepancies (for example: missing items in your order) must be submitted to our Customer Service Department within 48 hours after delivery.
You must obtain a Return Merchandise Authorization (RMA) number before returning any items. No returns will be accepted without an (RMA) number. All returned items will be inspected and must be approved by our customer service department. Item(s) must be in resalable condition and have its original packaging.
To obtain a Return Authorization Number (RMA) you must notify Customer Service by either e-mail or telephone during Monday-Friday 10:00am to 6:00pm EST.
We will not be responsible for, nor issue a refund, if notified after 48 hours. You may return any unopened merchandise in its original condition within 48 hours of receiving your order. You will be charged a 20% restocking fee.
Return authorization is required. Email us at or call us at 1(516) 338-2686 prior to shipping your package back.
  • Returns must be shipped directly to Perfume King US.Please include the following information with your return:
  • Full name:
  • Street Address:
  • City:
  • State:
  • Zip Code:
  • Country:
  • Phone Number:
  • E-mail Address:
  • Original order confirmation no. or invoice no.:
  • Return authorization code:
  • Reason for return: Please follow the instructions on our returns form, included with your order, to ship back the merchandise.
If you have any questions about returning merchandise, please submit a request via our contact us page or call us at: (516) 338-2686 Merchandise must be shipped to the following address:
Perfume King US
Returns Department
50 Urban Avenue
Westbury, NY 11590
You must notify us within 15 days from the date of your order if you did not receive it.
In order to serve you best in order to cancel your order properly we must charge you 6% of your entire order for preparation fees and credit card fees. If there was an issue in regards to your order that was cause by us then we will wave this fee. We apologize for any inconvenience this may cause you.
Save 50%- 80% off on name brand fragrances

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